How Sweet Is That?

Local pick up is available for customers who live in the Barrie, Ontario area.  When placing an order, after you put your address in, the system will recognize if you live in the area and the option of "Pick Up At The Distribution Center" will appear in the shipping options.  There is no charge for local pick up.  If you live outside the area, but happen to be driving through or a friend is able to pick it up, if you call us, we can apply your postal code to our "Local" shipping zone, so that "Pick Up" option will be available to you. You can call us at 705-726-9494. 

Pick up orders are filled during the week, Monday to Friday, 9-5.  Staff pick and pack orders during the week in the order that they come in. No one is available to receive and process orders on the weekend.  

You must wait for an email to let you know that your order is ready.  You cannot place an order and then come to pick it up without knowing that the order has been processed.  Orders are processed in the order that they are received. 

We will not accommodate additional items requested at pick up. If it's not on your order, we will not be able to fill that request.

Our regular hours for pick up are Monday to Friday 9-5.  If that time does not suit your schedule, we can arrange a day and time that suits us both.  We do not pick and pack orders on weekends, so please plan accordingly.

If a pick up order is not picked up within two months of being notified that your order is ready, your order will be marked as delivered and the items will returned to store stock.  We will NOT refund an order that has not been picked up when a customer has been notified three times or more (by email and phone call) that the order is ready.