Local pick up is available for customers who live in the Barrie, Ontario area. When placing an order, after you put your address in, the system will recognize if you live in the area and the option of "Pick Up At The Distribution Center" will appear in the shipping options. There is no charge for local pick up. If you live outside the area, but happen to be driving through or a friend is able to pick it up, if you call us, we can apply your postal code to our "Local" shipping zone, so that "Pick Up" option will be available to you. You can call us at 705-726-9494.
Pick up orders are filled during the week, Monday to Friday, 9-5. Friday orders need to be placed by noon in order to be ready for weekend pick up. Staff pick and pack orders during the week only and no one is available to receive and process orders on the weekend.
You must wait for an email to let you know that your order is ready. You cannot place an order and then come to pick it up without knowing that the order has been processed. Orders are processed in the order that they are received. If you need your order processed quickly, please call us to ask if it is possible if we process your order for you.
We will not accommodate additional items requested at pick up. If it's not on your order, we will not be able to fill that request.
Our regular hours for pick up are Monday to Friday 9-5. If that time does not suit your schedule, we can arrange a day and time that suits us both. We do not pick and pack orders on weekends, so please plan accordingly.
Cash and credit cards are accepted as payments at pick up. Debit is not available.